Developing our business in line with Coor’s vision requires a long-term approach to sustainability. Coor creates value in three dimensions – business responsibility, social responsibility and environmental responsibility – and regularly reports its results in relation to the company’s long-term targets.
Annual organic growth of 4–5 per cent over the course of a business cycle.
Coor experienced negative organic growth of –0.5 per cent in 2024, which is below the company’s target over a business cycle.
Organic growth was positively affected by new large contracts such as those with Swedbank and Sweco, while the contract ended with Ericsson and a small number of public-sector contracts in Denmark had a negative impact.
The target is to distribute around 50 per cent of the company’s adjusted net profit for the period (before amortisation and impairment of intangible assets) in ordinary dividends to the shareholders.
The Board proposes a dividend for 2024 of SEK 1.50 per share (comprising an ordinary dividend of SEK 1.00 per share and an extraordinary dividend of SEK 0.50 per share). This equates to a dividend yield of 4 per cent. The total dividend amounts to 74 per cent of the company’s adjusted net profit for the year. The proposed dividend is subject to approval at the 2025 AGM.
The target is to maintain a high level of customer satisfaction over time (Customer Satisfaction Index) ≥70.
The result for the year – a score of 70 – indicates a level of customer satisfaction that is still well in line with the company’s targets.
Coor’s target is to reduce its absolute Scope 1 and 2 emissions by 75 per cent by 2030 compared with the base year, 2018. The interim target is to reduce emissions by 50 per cent by 2025.
Overall, Coor’s Scope 1 and 2 emissions have decreased by 28 per cent in absolute terms since 2018. The trend is positive, but not sufficient to achieve our target for 2030. The 2025 interim target will also be challenging, due to the company’s rapid growth, which is resulting in a growing car fleet. The decrease during the year was driven by a higher proportion of electric vehicles, with orders for electric vehicles that were previously delayed now starting to be delivered, as well as both increased HVO fuel use and a higher proportion of renewable electricity in our premises.
In Scope 3, Coor has a target for 75 per cent of emissions from purchased goods and services as well as upstream transport to come from suppliers who have had their targets approved by the SBTi or an equivalent body by 2026.
At the end of 2024, 30 per cent of Coor’s emissions came from suppliers with SBTi-validated targets.
In Scope 3, Coor is aiming to reduce emissions (CO2e) from food and beverages by 30 per cent by 2025.
Furthermore, through measures such as climate-smart menu planning Coor has reduced emissions in food and beverages by 16 per cent compared with the baseline year 2018, and reports a value of 2.23 kg CO2e/kg food purchased for the year 2024. The increase compared with last year is primarily due to updated emission factors. For further information, see our sustainability statement.
The target is to maintain a high level of employee motivation (Employee Motivation Index) ≥70.
In the employee survey for the year, Coor maintained a high score – 77 – which is above the company’s target and in line with last year.
The target is a 50/50 gender balance at management level.
Across the company as a whole, the proportion of women in management positions is 52 per cent, which is in line with the company’s target.
The medium term target is to reduce the company’s TRIF (total recorded injury frequency) rate to ≤3.5.
For 2024, the company’s TRIF is 7.2, which is an increase compared with the previous year, primarily due to a higher number of less serious injuries. This has prompted an increased focus on raising awareness of the importance of a safe workplace. In addition, a complementary index will be developed that identifies the severity of injuries.
